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INTRODUCTION
2022 Highlights
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Safety is our Top priority
Proactively reduce risks
by identifying, assessing, mitigating and/or eliminating hazards that may cause incidents, accidents or injuries to customers and employees
Zero
serious customer injuries in 2022
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governance
Maintain a corporate governance program aligned with evolving best practices
  • Appointed Greg Creed and Leslie Hale to the Board of Directors
  • Board Committee Charters updated to clarify the allocation of ESG oversight in line with existing responsibilities
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PEOPLE
Double spend with Black-owned businesses to $690M by 2025
Spent nearly $493M with Black-owned businesses in 2022
Increase diversity of qualified candidates and new hires
  • Black external candidates now represent 22.2% of our new hires for General Manager, Director and Managing Director roles, up from 15.6% in 2020
  • 82.0% of non-executive positions filled by external hires in 2022 did not require a college degree
Close diversity gaps in senior leadership positions
  • Increased the percentage of Black officers and director-level employees to 8.5% from 5.8% in 2020
  • Increased ‘Vice President and above’ category for women talent from 30.0% to 34.3% from 2021 to 2022
Enhance employee wellness
Announced and launched financial education and literacy program with incentives rewarded in 2023 based on completed actions
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CONNECTING WITH OUR COMMUNITES
$50.5 million
in charitable giving
Planted over 650 trees
in 9 markets nationwide
Ranked the No. 1
corporate blood drive sponsor with the American Red Cross for blood donations for the 5th year in a row
Funded over 600 scholarships to the National Flight Academy (NFA) to inspire students in future STEM careers by providing 6-day, 5-night immersive programs onboard a virtual aircraft carrier