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INTRODUCTION
Awards and Recognition
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Employee Awards
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Fortune World’s
Most Admired Companies
(2023)
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Glassdoor’s 2023 Best Places to Work
ranked 39 of 100
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Business Travel News
#1 Airline
(2022)
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2022 Disability Equality Index Best Places to Work
(7th year in a row)
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2022 World’s Best Employers
ranked 6th of 800
Customer Service Awards
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Business Traveler USA
8 Awards
across categories for passenger experience, product offerings and frequent flyer programs
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Newsweek
Best Customer Service
(2023)
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Cirium Platinum Award for
Operational Excellence
(2022)
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Conde Nast Traveler’s 2022 Readers’ Choice Awards
#1 for Best Airlines in the U.S.
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The Points Guy
Best U.S. Airline
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Travel Weekly
Readers’ Choice Awards
(2022)
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U.S. News Best Travel Rewards
for SkyMiles
(2022-2023)
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Wall Street Journal
Best U.S. Airlines
(2022)