Delta is committed to providing safe and clean transport for customers and a safe workplace for employees.
At Delta, we realize the opportunity to leverage our brand’s trust to drive good vendor practices, touching every aspect of our business.
Delta’s mission to connect the world includes our commitment to being a strong partner to the communities where our employees live, work and serve
Delta has remained steadfast in our commitment to address climate change
Appendix
Our people are our strongest competitive advantage, and the high-quality service they provide sets us apart.
Delta has implemented a robust governance framework over ESG matters at the board and management levels.
Travel Can Change the World. For Good.
GOVERNANCE
02
Management-level Oversight and Implementation
The Delta Leadership Committee (DLC), under the oversight of the Board of Directors, manages the strategic direction of our business, including implementation of our ESG initiatives.
The DLC is led by our Chief Executive Officer and includes, among other Delta leaders, our President, Chief People Officer, Chief of Operations, Chief Health Officer, Chief Information Officer and Chief Legal Officer. Earlier this year, Delta hired Pam Fletcher as our Senior Vice President and Chief Sustainability Officer; she reports directly to our Chief Executive Officer and is also a member of the DLC. The DLC receives regular briefings on various ESG matters and engages frequently with internal subject matter experts on these topics.
We have also established numerous executive-level councils spearheaded by DLC members or other executives who report directly to the DLC, which meet regularly to drive these efforts in coordination with cross-functional working groups across the company.
For instance, in 2021, the DLC and both the ESG Council and the Risk Council were briefed on climate-related matters, including risks, as we worked to develop our climate strategy.
Risk Council
Purpose
Oversee all areas of the company’s business risk, including the following: monitoring risk tolerance levels; defining organizational responsibilities for risk management; identifying significant risks to Delta; and risk mitigation and management strategies based on Delta’s risk tolerance levels as well as monitoring the business to determine that risk mitigation activities are in place and operating
Representative Membership
Chief Financial Officer, Chief Information Officer, Chief Legal Officer, Chief Health Officer, Chief Sustainability Officer, Senior Vice President – Corporate Safety and Security, Controller, Senior Vice President – Revenue Management and Pricing, Chief Information Security Officer, Chief Compliance Officer and the head of Corporate Audit & ERM
ESG Council
Purpose
Oversee the ESG goal-setting process and implementation of key environmental sustainability and social initiatives across our business; oversee strategy for external communications and reporting of ESG matters
Representative Membership
Chief Financial Officer, Chief Sustainability Officer, Chief People Officer, Chief Health Officer, Chief Legal Officer, Senior Vice President and Chief Strategy Officer, Senior Vice President and Chief Marketing and Communications Officer, Senior Vice President – Government Affairs, Vice President and Chief Diversity, Equity and Inclusion Officer, Vice President – Sustainability, and Vice President – Investor Relations
Safety
Operational Safety Committee
Purpose
Oversee Delta’s operational safety strategy, plans and performance to ensure safe flying and group operations associated with operational risks across our network, in partnership with the Federal Aviation Administration (FAA)
Representative Membership
Senior Vice President – Corporate Safety, Security and Compliance, Chief of Operations, Vice President – Chief Compliance Officer, Senior Vice President – Airport Customer Service and Cargo, Senior Vice President – Inflight Services, Senior Vice President – Technical Operations, Senior Vice President – Reservations, and Vice President – Human Resources
Personal Safety Steering Committee
Purpose
Oversee Delta’s personal safety strategy, plans and performance to ensure a safe work environment for employees and to manage risks associated with employee and customer illnesses or injuries across our network
Representative Membership
Senior Vice President – Corporate Safety, Security and Compliance, Chief of Operations, Vice President – Chief Compliance Officer, Senior Vice President – Airport Customer Service and Cargo, Senior Vice President – Inflight Services, Senior Vice President – Technical Operations, Senior Vice President – Reservations, and Vice President – Human Resources
People and Well-being
DEI COUNCIL
Purpose
Oversee Delta's diversity and inclusion priorities to ensure they are relevant and embedded throughout the organization, in collaboration with the Diversity, Equity and Inclusion Office; evaluate corporate and divisional metrics, programs and proposals that align with our diversity, equity and inclusion strategy
Representative Membership
Chief People Officer, Chief Customer Experience Officer, Chief of Operations, Senior Vice President – Talent Management and Organizational Effectiveness, Senior Vice President – Airport Customer Service and Cargo, Senior Vice President – Reservation, Sales and Customer Care, Senior Vice President – Customer Experience Design, Senior Vice President – Customer Engagement and Loyalty, Vice President and Chief Diversity, Equity and Inclusion Officer, Vice President - Sales Operations and Development, Vice President – Chief Litigation and Employment Counsel and other leaders from across Delta
Wellbeing council
Purpose
Oversee well-being strategy and implementation of related initiatives across Delta’s divisions
Representative Membership
Chief People Officer, Chief Health Officer, and divisional leaders from across Delta
Environmental Sustainability
CARBON COUNCIL
Purpose
Oversee development and implementation of operational trajectory to advance fuel efficiency and climate goals
Representative Membership
Chief of Operations, Chief Sustainability Officer, Senior Vice President – Airport Customer Service and Cargo, Senior Vice President – Technical Operations, Senior Vice President – Fleet, Vice President – Flight Operations, Vice President – OCC, Vice President – Onboard Service Operations, and Senior Vice President – Delta Connection
