Delta is committed to providing safe and clean transport for customers and a safe workplace for employees.
At Delta, we realize the opportunity to leverage our brand’s trust to drive good vendor practices, touching every aspect of our business.
Delta’s mission to connect the world includes our commitment to being a strong partner to the communities where our employees live, work and serve
Delta has remained steadfast in our commitment to address climate change
Appendix
Our people are our strongest competitive advantage, and the high-quality service they provide sets us apart.
Delta has implemented a robust governance framework over ESG matters at the board and management levels.
Travel Can Change the World. For Good.
APPENDIX
02
Reporting Frameworks
Sustainability Accounting Standards Board (SASB) Index
PDF
PINCH TO ZOOM
Topic
Metric
Code
Response
Activity Metrics
Available seat kilometers (ASK)
Passenger load factor
Revenue passenger kilometers (RPK)
Revenue ton kilometers (RTK)
Number of departures
Average age of fleet
TR-AL-000.A
TR-AL-000.B
TR-AL-000.C
TR-AL-000.D
TR-AL-000.E
TR-AL-000.F
312,975 million (Available Seat Kilometers)
69%
216,765 million (Revenue Passenger Kilometers)
23,876 million (Revenue Ton Kilometers, includes Cargo and assumed per passenger weight of 100 kilograms)
3,978 average daily departures (all carriers); 2,282 average daily departures (Delta only)
14.0 years (mainline); 13.2 (mainline + regional carriers)
Greenhouse Gas Emissions
Gross Scope 1 Emissions
Discussion of long-term and short-term strategy or plan to manage
Scope 1 emissions, emissions reduction targets, and an analysis of performance against those targets
(1) Total fuel consumed
(2) Percentage alternate fuel
(3) Percentage SAF
Gross Scope 2
TR-AL-110a.1
TR-AL-110a.2
TR-AL-110a.3
TR-AL-110a.3
TR-AL-110a.3
TR-AL-110a.3
24,561,255 metric tons CO2e
See Climate and the Environment section
314,139,544 GJ (mainline jet fuel); 338,349,447 GJ (mainline & Endeavor jet fuel)
<1%
<1%
246,219 metric tons CO2e
Labor Practices
Percentage of active workforce covered under collective bargaining agreements
(1) Number of work stoppages
(2) Total days idle
TR-AL-310a.1
TR-AL-310a.2
TR-AL-310a.2
20%
0
0
Competitive Behavior
Total amount of monetary losses as a result of legal proceedings associated with anti-competitive behavior regulations
TR-AL-520a.1
N/A
Accident and Safety Management
Description of implementation and outcomes of a Safety Management System
Number of aviation accidents*
Number of governmental enforcement actions of aviation safety regulations**
TR-AL-540a.1
TR-AL-540a.2
TR-AL-540a.3
See Flight Safety section
3 out of 1,442,421 flights (mainline and carriers)
N/A
*Defined according to the International Civil Aviation Organization (Annex 13) and the National Transportation Safety Board (Part 830). Of the three accidents in 2021, one was classified as an incident and two were classified as accidents.
The incident was related to aircraft damage. The two accidents involved crew member injuries during ground movement. No customer was injured in these events.
** Defined as the number of enforcement actions from the European Aviation Safety Agency (EASA), the U.S. Federal Aviation Administration (FAA), or the equivalent national authorities that are related to aviation safety regulations.
Taskforce on Climate-Related Financial Disclosures (TCFD) Index
PDF
PINCH TO ZOOM
Disclosure Category
Recommended Disclosure
Source
GOVERNANCE
Disclose the organization’s governance around
climate-related risks and opportunities.
- Describe the board’s oversight of climate-related risks and opportunities.
- Describe management’s role in assessing and managing climate-related risks.
Governance – Board Oversight
Governance – Management Oversight
STRATEGY
Disclose the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy and financial planning.
- Describe the climate-related risks and opportunities the organization has identified over the short, medium, and long term.
- Describe the climate-related risks and opportunities on the organization’s businesses, strategy and financial planning.
- Describe the potential impact of different scenarios, including a 2°C scenario, on the organization’s businesses, strategy and financial planning.
Climate and the Environment – Climate Risks and Opportunities
Climate and the Environment – Our Decarbonization Pathway
RISK MANAGEMENT
Disclose how the organization identifies, assesses and manages climate-related risks.
- Describe the organization’s processes for identifying and assessing climate-related risks.
- Describe the organization’s processes for managing climate-related risks.
- Describe how processes for identifying, assessing and managing climate-related risks are integrated into the organization’s overall risk management.
Climate and the Environment – Climate Risks and Opportunities
Governance – Management Oversight
METRICS AND TARGETS
Disclose the metrics and targets used to assess and manage relevant climate-related risks and opportunities.
- Disclose the metrics used by the organization to assess climate-related risks and opportunities in line with its strategy and risk management process.
- Disclose Scope 1, Scope 2, and if appropriate, Scope 3 greenhouse gas (GHG) emissions and the related risks.*
- Describe the targets used by the organization to manage climate-related risks and opportunities and performance against targets.
Climate and the Environment – Progress Towards Our Goals
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
* Delta responds annually to the CDP Climate Change questionnaire. Responses to TCFD disclosure framework are also available in our CDP response, available on cdp.net and delta.com/sustainability.
Global Reporting Initiative (GRI) Index
PDF
Disclosure
Number
Disclosure Title
2021 Response
102: GENERAL DISCLOSURES
1. ORGANIZATIONAL PROFILE
102-1
Name of the organization
Delta Air Lines, Inc.
102-2
Activities, brands, products and services
Appendix – About Delta
Delta 2021 10-K, pages 2-7
102-3
Location of headquarters
Appendix – About Delta
102-4
Location of operations
Appendix – About Delta
Delta 2021 10-K, pages 2-3
102-5
Ownership and legal form
Delta Air Lines, Inc. is a publicly held corporation incorporated in the state of Delaware.
Our shares trade on the New York Stock Exchange.
102-6
Markets served
Appendix – About Delta
Delta 2021 10-K, pages 2-7
102-7
Scale of the organization
Appendix – About Delta
Delta 2021 10-K, pages 2-7
102-8
Information on employees and other workers
People and Well-being – Diversity, Equity and Inclusion
102-9
Supply chain
Responsible Supply Chain
102-10
Significant changes to the organization and its supply chain
There have been no significant changes during the reporting period.
102-11
Precautionary principle or approach
Delta has not formally adopted use of the precautionary principle. For Delta, adoption of the principle would apply primarily to potential harm related to use of fossil fuels and carbon emissions. While the principle is not formally used, we have an established enterprise risk management program that includes climate-related risks, and we are actively engaged with the airline industry regarding mitigation efforts.
102-12
External initiatives
- Sustainability Accounting Standards Board (SASB)
- Taskforce on Climate-Related Financial Disclosures (TCFD)
- Global Reporting Initiative (GRI)
- CDP (formerly Carbon Disclosure Project)
- Greenhouse Gas Protocol
- Dow Jones Sustainability Index (DJSI)
- FTSE4Good Index
- Human Rights Campaign Corporate Equality Index
- International Air Transport Association (IATA)
- Airlines for America
102-13
Membership of associations
Climate and the Environment – Engaging Stakeholders and Building Coalitions
Delta Climate Lobbying Report, page 6
2. STRATEGY
102-14
Statement from senior decision-maker
A Message from Ed Bastian
102-15
Key impacts, risks and opportunities
Governance – Board-level Oversight and Management-level Oversight
Climate and the Environment - Climate Risks and Opportunities
2022 Proxy Statement
3. ETHICS AND INTEGRITY
102-16
Values, principles, standards and norms of behavior
Governance – Business Ethics
102-17
Mechanisms for advice and concerns about ethics
Governance – Business Ethics
4. GOVERNANCE
102-18
Governance structure
Governance – Board-level Oversight and Management-level Oversight
Corporate Governance Principles
2022 Proxy Statement
102-19
Delegating authority
Governance – Board-level Oversight and Management-level Oversight
102-20
Executive-level responsibility for economic, environmental and social topics
Governance – Board-level Oversight and Management-level Oversight
102-21
Consulting stakeholders on economic, environmental and social topics
About this Report – ESG Materiality Assessment
2022 Proxy Statement
102-22
Composition of the highest governance body and its committees
Board of Directors
102-23
Chair of the highest governance body
2022 Proxy Statement
102-24
Nominating and selecting the highest governance body
Corporate Governance Principles
2022 Proxy Statement
102-25
Conflicts of interest
Delta Code of Ethics and Business Conduct
102-26
Role of highest governance body in setting purpose, values and strategy
Governance – Board-level Oversight and Management-level Oversight
102-27
Collective knowledge of highest governance body
2022 Proxy Statement
102-28
Evaluating the highest governance body’s performance
2022 Proxy Statement
102-29
Identifying and managing economic, environmental, and social impacts
Governance – Board-level Oversight
About this Report – ESG Materiality Assessment
102-30
Effectiveness of risk management processes
Governance – Board-level Oversight
2022 Proxy Statement
102-31
Review of economic, environmental and social topics
Governance – Board-level Oversight
2022 Proxy Statement
102-32
Highest governance body’s role in sustainability reporting
Governance – Board-level Oversight and Management-level Oversight
102-33
Communicating critical concerns
Stockholders and other interested parties may communicate with Delta’s nonmanagement directors via e-mail at nonmgmt.directors@delta.com. Communications with nonmanagement directors may also be mailed to:
c/o Law Department, 981
Attn: Chief Legal Officer
1030 Delta Boulevard
Atlanta, GA 30354
102-35
Remuneration policies
2022 Proxy Statement
102-36
Process for determining remuneration
2022 Proxy Statement
102-37
Stakeholders’ involvement in remuneration
2022 Proxy Statement
102-38
Annual total compensation ratio
2022 Proxy Statement
102-39
Percentage increase in annual total compensation ratio
2022 Proxy Statement
5. STAKEHOLDER ENGAGEMENT
102-40
List of stakeholder groups
About this Report – ESG Materiality Assessment
102-41
Collective bargaining agreements
Delta 2021 10-K, page 10
102-42
Identifying and selecting stakeholders
About this Report – ESG Materiality Assessment
102-43
Approach to stakeholder engagement
About this Report – ESG Materiality Assessment
102-44
Key topics and concerns raised
About this Report – ESG Materiality Assessment
6. IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
102-45
Entities included in the consolidated financial statements
Delta 2021 10-K, pages 67-69
102-46
Defining report content and topic boundaries
About this Report – ESG Materiality Assessment
102-47
List of material topics
About this Report – ESG Materiality Assessment
102-48
Restatements of information
As discussed on p. 40, GHG emissions for 2019 and 2020 have been restated as part of our transition from the Climate Registry General Reporting Protocol to the GHG Protocol.
102-49
Changes in reporting
About this Report – ESG Materiality Assessment
7. REPORT PROFILE
102-50
Reporting period
January 1, 2021 – December 31, 2021
102-51
Date of most recent report
Delta's 2020 ESG Report published in May 2021
102-52
Reporting cycle
Annual
102-53
Contact point for questions regarding the report
Please send comments or questions to sustainability@delta.com or in writing to:
Delta Air Lines, Inc.
Attn: Pamela Fletcher, Chief Sustainability Officer
Department 423
1020 Delta Boulevard
Atlanta, GA 30354
102-54
Claims of reporting in accordance with the
GRI Standards
This report has been prepared in accordance with the GRI Standards: Core option
102-55
GRI content index
Appendix – Global Reporting Initiative (GRI) Index
102-56
External assurance
Appendix - Additional Greenhouse Gas (GHG) Emissions Data - Emissions Verification
200: ECONOMICS
TOPIC: 205 ANTI-CORRUPTION
205-1
Operations assessed for risks related to corruption
Enterprise-wide assessment for corruption-related risks.
205-2
Communication and training on anti-corruption policies and procedures
Governance – Business Ethics
TOPIC: 206 ANTI-COMPETITIVE BEHAVIOR
205-1
Legal actions for anti-competitive behavior, anti-trust and monopoly practices
Delta 2021 10-K, page 31
300: ENVIRONMENTAL
TOPIC: 302 ENERGY
302-1
Energy consumption within the organization
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
302-2
Energy consumption outside of the organization
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
302-3
Energy intensity
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
302-4
Reduction of energy consumption
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
302-5
Reductions in energy requirements of products
and services
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
TOPIC: 305 EMISSIONS
305-1
Direct greenhouse gas (GHG) emissions (Scope 1)
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
305-2
Energy indirect greenhouse gas (GHG) emissions (Scope 2)
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
305-3
Other indirect greenhouse gas (GHG) emissions (Scope 3)
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
305-4
Greenhouse gas (GHG) emissions intensity
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
305-5
Reduction of greenhouse gas (GHG) emissions
Appendix – Additional Greenhouse Gas (GHG) Emissions Data
305-6
Emissions of ozone-depleting substances (ODS)
305-7
NOx, SOx, and other significant air emissions
Climate and the Environment - Environmental Compliance
TOPIC: 306 EFFLUENTS AND WASTE
306-1
Water discharge by quality and destination
Aside from stormwater, Delta does not have any direct discharges to waters of the U.S. We do discharge to various Publicly Owned Treatment Works, but this information is not reliably measured on an annual basis.
306-2
Waste by type and disposal method
Climate and the Environment - Reducing Waste
Climate and the Environment - Environmental Compliance
306-3
Significant releases
Climate and the Environment - Environmental Compliance
306-4
Hazardous waste
Climate and the Environment - Environmental Compliance
306-5
Water bodies affected by water discharges and/or runoff
Delta does not significantly discharge into water bodies.
TOPIC: 307 COMPLIANCE
307-1
Non-compliance with environmental laws and regulations
Climate and the Environment - Environmental Compliance
400: SOCIAL
TOPIC: 401 EMPLOYMENT
401-1
New hires and employee turnover
New hires in 2021: approximately 11,000 full-time employees
The 2021 attrition rate is approximately 5.5% for both
merit and scale populations. For reference, our 2019 attrition rate was 5.1% (4.4% merit and 5.2% scale).
402-2
Benefits provided to full-time employees
Talent Management - Compensation and Benefits
403-3
Parental leave
Talent Management - Compensation and Benefits
TOPIC: 403 OCCUPATIONAL HEALTH AND SAFETY
403-1
Workers’ representation in formal joint management–worker health and safety committees
Governance - Management-level Oversight
People and Well-being - Employee Engagement- Human Capital Management
The Way We Fly
403-2
Types of injury and rates of injury, occupational diseases, lost days, absenteeism and number of work-related fatalities
Safety – Employee Safety
403-3
Workers with high incidence or high risk of diseases related to their occupation
Safety - Safety through Global Cleanliness
People and Well-being - Employee Health and Well-being
403-4
Health and safety topics covered in formal agreements with trade unions
Delta does not track this information.
TOPIC: 405 DIVERSITY AND EQUAL OPPORTUNITY
405-1
Diversity of governance bodies and employees
Governance - Board-level Oversight
People and Well-being - Diversity, Equity and Inclusion
2022 Proxy Statement
405-2
Ratio of basic salary and remuneration of women to men
Delta does not disclose this information.
TOPIC: 416 CUSTOMER HEALTH AND SAFETY
416-1
Assessment of the health and safety impact of product and service categories
Safety – Safety Management System