Employee Safety Programs and Training

Delta is committed to ensuring that all our employees and partners have a safe work environment. By heavily investing in tools and technology across our airline and initiatives to enhance our safety culture, we work to prevent safety-related incidents, including employee injuries and illnesses. We focus on providing the policies, procedures and education that are essential to keeping our people and customers safe.

Safety Culture and Safety Time Outs

As part of our Safety Culture we empower our employees and business partners to slow down or stop any operation if they feel it is necessary to do so for safety reasons. This includes promoting the use of Safety Time Outs, which are employee-initiated pauses to address safety concerns. Empowering employees in this way helps us to maintain a safe working environment for our colleagues and a safe travel experience for our customers.

Annual Safety Summit

In 2024, we held our third annual Safety & Environmental Summit, where more than 400 participants, including our Chief of Operations, a member of our Board of Directors and several Delta senior leaders, gathered to discuss safety and environmental best practices. The focus of the summit was the importance of teamwork to achieve operational excellence. The summit brought safety and operations leaders and professionals together to focus on subjects such as safety culture, investigation techniques, regulatory compliance, environmental risk management, proper handling of dangerous goods, spill prevention, occupational injury prevention and aircraft damage prevention.

Safety Training and Initiatives

Delta provides employees with comprehensive safety training, which covers subjects such as regulatory compliance, workplace hazards, safety behaviors and personal protective equipment. To supplement training and embed a culture of safety throughout Delta, we regularly communicate the importance of safety through weekly videos, internal posts, town halls and daily interactions with leaders and within workspaces.

Additionally, in 2024, Delta continued to make major investments in safety-related infrastructure as well as safety equipment upgrades, such as collision avoidance systems for ground support vehicles, power stows for efficient aircraft loading and air conditioning units to keep aircraft cool for Delta ground teams.

The safety leadership expectations that we set for all our employees also extend to Delta’s contractors, vendors and business partners. As a result, we enable a safe working environment across the company and work to maintain and continually improve our overall safety performance year over year, including an 11% reduction in total recordable incident rates since 2023.