Business Ethics
The Way We Fly opens in a new window, our code of ethics and business conduct, outlines the standards and policies that guide interactions with employees, customers and business partners worldwide. Along with the Rules of the Road, these resources define our mission, core values and most important behaviors, reinforcing a culture of ethics and integrity in daily work.
All employees are required to read and comply with The Way We Fly and the Anti-Corruption Policy, which prohibits bribery and other corrupt practices. Delta employees receive required annual training on core compliance topics such as anti-harassment, anti-discrimination, anti-competitive practices, privacy, data protection, and anti-corruption. Employees and business partners may report concerns to management, Human Resources, the Ethics and Compliance Department, or through Delta’s Safety, Ethics and Compliance HelpLine, available 24/7. An independent provider handles reports confidentially and discreetly. Delta investigates and implements respective corrective actions in accordance with local laws and Delta’s Investigation Policy and Protocol. Delta protects individuals who report concerns in good faith and does not tolerate retaliation of any kind.
As part of Delta’s commitment to our culture of ethics and integrity, all employees receive annual training on The Way We Fly. In 2025, the Ethics and Compliance team provided additional live training to new Delta leaders through the L365 training program.
Oversight of Business Ethics
Our Deputy General Counsel – Chief Compliance Officer maintains responsibility for ethics and compliance policies and procedures, including those pertaining to anti-corruption and bribery. The Ethics and Compliance team develops policies and training aimed at mitigating compliance risk, conducts third-party due diligence, investigates certain reports and reports compliance matters to the Audit Committee of the Board of Directors.