Employee Safety Programs and Training

Delta is committed to ensuring that all our employees and partners have a safe work environment. By heavily investing in tools and technology across our airline and initiatives to enhance our safety culture, we work to prevent safety-related incidents, including employee injuries and illnesses. We focus on providing the policies, procedures and education that are essential to keeping our people and customers safe.

DART and TRIR are standard industry safety metrics used to measure workplace injury rates and the frequency of more severe injuries that result in job restrictions or time away from work. Monitoring these measures enables us to identify trends and assess performance over time, reinforcing proactive actions that help reduce injuries and promote a strong safety culture.

Safety Culture

Delta’s Code of Ethics and Business Conduct: The Way We Fly opens in a new window reinforces our safety expectations and standards for employees and business partners around the world. We are committed to empowering employees and partners to report hazards and mistakes, to responding in a fair manner, and to prioritizing continuous improvement and learning from incidents.

Our safety reporting programs are a cornerstone of Delta’s safety culture and SMS. These programs ensure all employees have an easy and effective way to share safety concerns and inadvertent deviations from policies and procedures. We maintain voluntary hazard reporting programs for all frontline employees that encourage the confidential disclosure of any potential incidents that may affect our overall safety performance. In 2025, nearly 90,000 frontline employees – including pilots, flight attendants, dispatchers, load planners, schedulers, ground agents, maintenance personnel and engineers – had direct access to voluntary hazard reporting. Delta is committed to a culture where employees may freely share safety concerns and inadvertent deviation from policies and procedures without fear of retaliation.

We understand that people sometimes make mistakes while trying to do the right thing. Our safety culture focuses on implementing lessons learned rather than placing blame on individuals. In 2025, Delta employees reported 128,511 safety concerns internally, helping us to continue proactively managing risk.

As part of our safety culture, we empower our employees and business partners to slow down or stop any operation if they feel it is necessary to do so for safety reasons. This includes promoting the use of Safety Time Outs, which are employee-initiated pauses to address safety concerns. Empowering employees in this way helps us to maintain a safe working environment for our colleagues and a safe travel experience for our customers.

As a result, we enable a safe working environment across the company and work to maintain and continually improve our overall safety performance year over year, including a 3% reduction in total recordable injuries since 2024.